Bibbiena, in the Casentino valley, Province of Arezzo, Tuscany. Most of our clients are in Tuscany and Umbria, though we work with clients anywhere in Italy and occasionally internationally.
Yes. We are native Italian speakers and work in both Italian and English. Contracts and deliverables can be in either language.
Runway Pages: 1–2 weeks. Blueprint Sites: 3–5 weeks. Signature and Identity Builds: 5–8 weeks. Commerce Engine: 6–9 weeks. Growth Care starts within 5 business days.
Yes. All sites are built with a CMS (typically WordPress) that allows you to update text and images without developer access. We include a handover walkthrough for every project.
We do not sell hosting directly, but we set it up and configure it. We recommend Italian providers (Aruba, SiteGround IT) or international hosts (WP Engine, Kinsta) depending on the project.
The brief session and strategy phase exist to align us before design begins. If a design direction is genuinely wrong, we will change it. Revisions within included rounds are covered. Changes outside the agreed brief are quoted separately.
Yes. Email hello@truemakedesigns.com and we return a signed copy within one business day.
Full refund before the brief session. Partial refund (60%) before the first design deliverable. No refund after design work begins. Full details in our Refund Policy page.
Yes. We are native Italian speakers and work in both Italian and English. All contracts and deliverables can be in either language.
Yes. Most of our clients are in Tuscany and the surrounding regions, but we work with clients anywhere in Italy and occasionally internationally. All our work is delivered digitally.